Category: Thomas Hawkins
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My Take on Robin AI: Hype, Help, or Headache?
Thomas Hawkins – April 12, 2025 – 6 mins read If you’ve been in legal IT for more than five minutes this year, someone’s probably asked you what you think about AI tools like Robin AI. I first came across Robin AI via a demo shown to our senior legal team during a vendor pitch.…
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Helping a Friend Modernise: Why I Recommended Azure Virtual Desktop
Thomas Hawkins – April 12, 2025 – 6 mins read A few months ago, an old colleague and friend reached out. He’d just stepped into a new role — Head of IT at a small legal firm that had been relying on aging hardware, scattered laptops, and remote access that barely functioned. His words were:…
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MyCase vs HighQ: What Legal Collaboration Looks Like in the Real World
Thomas Hawkins – April 12, 2025 – 6 mins read Collaboration tools used to be an afterthought in legal IT — a bolt-on to the core stack. But in today’s hybrid, client-driven world, they’ve become central to how we deliver legal work. Over the last few years, I’ve had hands-on experience working with both MyCase…
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From Gut Feel to Data-Driven Decisions: How Legal IT Is Finally Catching Up
Thomas Hawkins – April 11, 2025 – 6 mins read For most of my career in legal IT, data has always been there — but more in the background. Log files, time recording reports, billing metrics, storage usage — useful stuff, but siloed and reactive. We’d dig it out when something broke, or when management…
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Wires, Wi-Fi & What Keeps It All Running
Thomas Hawkins – April 11, 2025 – 6 mins read When people ask me what I do, I usually just say, “I keep the lights on.” That might sound flippant, but for those of us in legal IT operations, it’s pretty accurate. We’re not just looking after the flashy stuff — new platforms, smart tools,…
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Beyond the Tools: What Actually Works in Law Firm Collaboration
Thomas Hawkins – April 11, 2025 – 6 mins read If you’ve ever tried convincing a group of seasoned litigators to stop emailing Word docs back and forth and use a centralised collaboration platform, you already know: the challenge isn’t technology — it’s culture, consistency, and sometimes just fatigue. Over the last few years, my…
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