Author: Legal Digital Tools
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Are Law Firms Really Ready for AI?
Sam Luxford-Watts – June 18, 2025 – 6 mins read The Hype is Loud—But the Foundations Are Weak There’s no denying the noise around artificial intelligence in the legal sector. From product demos to panel discussions, the message is clear: AI will revolutionise how legal services are delivered. Tools like Lexis+ AI, Harvey, and Microsoft…
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Lexis+ AI and the Future of Private Legal Practice
Sam Luxford-Watts – June 18, 2025 – 8 mins read Introduction: AI in the Legal Mainstream The arrival of generative AI tools like Lexis+ AI signals a fundamental shift in the way legal work is performed, priced, and perceived. While many in the legal industry still view AI through the lens of operational efficiency, I…
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My Take on Robin AI: Hype, Help, or Headache?
Thomas Hawkins – April 12, 2025 – 6 mins read If you’ve been in legal IT for more than five minutes this year, someone’s probably asked you what you think about AI tools like Robin AI. I first came across Robin AI via a demo shown to our senior legal team during a vendor pitch.…
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What I Learned Rolling Out ServiceNow at a Previous Firm
Paul Riley – April 12, 2025 – 6 mins read Before I joined my current firm, I was leading IT at a multi-office legal business going through a pretty serious period of change — mergers, restructuring, and (as usual) a backlog of support tickets older than some of the interns. We knew we needed something…
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Helping a Friend Modernise: Why I Recommended Azure Virtual Desktop
Thomas Hawkins – April 12, 2025 – 6 mins read A few months ago, an old colleague and friend reached out. He’d just stepped into a new role — Head of IT at a small legal firm that had been relying on aging hardware, scattered laptops, and remote access that barely functioned. His words were:…
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Why I Encouraged a Peer IT Leader to Switch to Microsoft Defender
Paul Riley – April 12, 2025 – 6 mins read A few months ago, a peer of mine — IT Director at a mid-sized law firm — gave me a call. He was knee-deep in vendor evaluations for endpoint protection, threat management, and compliance tooling. “We’re juggling three security systems,” he said. “It’s messy. Overlapping…
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MyCase vs HighQ: What Legal Collaboration Looks Like in the Real World
Thomas Hawkins – April 12, 2025 – 6 mins read Collaboration tools used to be an afterthought in legal IT — a bolt-on to the core stack. But in today’s hybrid, client-driven world, they’ve become central to how we deliver legal work. Over the last few years, I’ve had hands-on experience working with both MyCase…
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Timeslips vs Zola Suite: What I’ve Learned from Implementing Both
Paul Riley – April 12, 2025 – 6 mins read If you’ve worked in legal IT for any length of time, you know that time tracking and billing systems are the quiet powerhouses of firm operations. They’re not ‘cool’. They don’t get the press that AI tools or courtroom tech do. But they’re where the…
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From Gut Feel to Data-Driven Decisions: How Legal IT Is Finally Catching Up
Thomas Hawkins – April 11, 2025 – 6 mins read For most of my career in legal IT, data has always been there — but more in the background. Log files, time recording reports, billing metrics, storage usage — useful stuff, but siloed and reactive. We’d dig it out when something broke, or when management…
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5 Lessons I’ve Learned About Business Continuity in Legal IT
Paul Riley – April 11, 2025 – 6 mins read Business continuity planning always sounds like one of those big, strategic things that’ll matter someday. But in legal IT, it matters every day — especially when “someday” becomes today, and suddenly, you’re the person everyone’s waiting on to keep the firm running. I’ve been through…
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